SCOPE OF APPLICATION
Personal data of Users are processed in accordance with the applicable regulations on personal data protection. The Company is a controller of personal data of Users as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”).
INFORMATION WE MAY COLLECT ABOUT YOU
We collect and process the following information, which may include your personal data: contact information provided by you when using the Contact Form on the Website. We may ask you for, or you may submit, certain contact information to us whenever you contact us through the Website. which may include:
• your email address;
• any details you voluntarily submit in the contact form.
You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.
We may collect technical information about your use of the Website through the use of tracking technologies and analytics. This may include: your IP address, user interface usage (e.g. buttons clicked, screens viewed), hardware or device information, your location, identification of crashes and bugs.
We use the following third party analytics providers when conducting our analysis: Google Analytics – google.com/policies/privacy.
COMPLAINTS, QUESTIONS AND TECHNICAL SUPPORT
In order to obtain information on the services provided or technical support for Users, the User may send an inquiry directly to firstname.lastname@example.org. Moreover, the User may file a complaint concerning the Website using the contact data specified in the Regulations. This data is processed for the purpose of providing information regarding questions and complaints. The data processing is lawful because it is necessary for the purposes resulting from the legitimate interests pursued by the Company (legal basis – Article 6(1)(f) of the GDPR). The legitimate interest of the Company consists in the necessity to respond to inquiries of Users and to process complaints.
ANALYSIS AND RESEARCH
In the event of data collection for individual account creation, ordering services and products, using the forum, testing games, using technical support, submitting complaints and inquiries, participating in competitions, sending marketing information via electronic means, the Company may process user data for statistical and marketing analyses, developing marketing strategies and improving the quality of its services and products as well as the performance of the Websites. For this purpose, the Company may also use anonymous and non-anonymous questionnaires filled in by Users directly with the use of forms available on the Websites or sent by Users via e-mail or in any other way. The data processing for the above purposes is lawful because it is necessary for the purposes resulting from the legitimate interests pursued by the Company (legal basis – Article 6(1)(f) of the GDPR). The legitimate interest of the Company consists in processing the data of the Client and the User in order to improve the quality of services and marketing of the Company’s services and products.
CONSENT FOR PERSONAL DATA PROCESSING
If the Company asks the User to consent to the processing of personal data, e.g. in connection with the electronic transmission of marketing information or in connection with the participation in new projects or initiatives of the Company, and the User has given such consent, the User has the right to withdraw his consent at any time, which will not affect the lawful processing of data until the consent is withdrawn.
Subject to applicable law, the User is entitled to demand access to and receive information about personal data processed by the Company, to update and rectify incorrect personal data, to exercise the right to limit the processing of personal data or to object to the processing of personal data, the right to delete data or, if applicable, the right to data portability.
DATA SECURITY AND STORAGE
The Company declares that the data stored and processed by it are secured in a necessary manner in accordance with applicable legal regulations. The Company maintains appropriate technical and organisational security measures. Access to the User’s personal data is granted only to employees who need the data in order to provide services and operate the Websites.
Personal data of the User will be stored for as long as it is necessary to use an individual account, provide services, use a forum, test games, participate in a competition and provide technical support, prepare an answer to an inquiry or complaint, and no longer than for the period specified in the law or for the period of the statute of limitations of claims. Where the Company processes data for the direct marketing of its products and services, the data will cease to be processed for this purpose as soon as the User objects to the processing of their data. The User may also withdraw their consent to the sending of marketing information by electronic means at any time, and the information will no longer be sent after the withdrawal of consent.
The Company does not transfer the User’s data to any third parties, unless such transfer is in accordance with the law, e.g. necessary to perform the service ordered by the User. Depending on the circumstances, your data may be transferred to other entities, in particular: companies of the Company’s group, external service providers (including IT service providers, marketing agencies), accountants, lawyers, auditors/reviewers, courts or other entities entitled to receive such data under the law.
Personal data are processed and stored exclusively in the countries of the European Economic Area.
Cookies used in the Websites collect anonymous statistical data, store information about participation in polls (without information about the outcome of a poll) and identify active sessions.
Contact details of the Company:
Try Evidence sp. z o.o.
Renaissance Business Centre
ul. Św. Mikołaja 7